December 11, 1995 Mr. Dean Fermaniuk Delta Information Systems 135 6th Avenue S.W. Calgary, AB Fax: 403-531-2901 Dear Mr. Fermaniuk: My wife and I are looking for a home PC, for use both as a home office machine, and as a learning/entertainment computer for our young children. I am contacting you on the recommendation of Mr. Delmer Crawford, a personal friend of ours. Del spoke well of your skills and experience, both in configuring PC systems to meet the specific needs of users, and in providing ongoing support for your clients and customers. He also spoke highly of your integrity, as a fair and honorable man in your business dealings. On the basis of Del's recommendation, I am writing to ask you to quote on a system configured basically as follows, including all applicable taxes and shipping. Our budget is about $2500 - $3000. If what's below is not achievable within this amount, please suggest compromises. I've starred items that are optional, or where we are prepared to start small and grow later. Pentium processor, 75 MHz or faster * Triton chipset (preferred but not critical) 256 KB cache at least 2 PCI slots + at least 2 ISA slots * 8 MB RAM (minimum; 12 MB preferred) 1 parallel port, 2 serial ports, 16550 UART compatible 15" SVGA monitor, low-radiation, capable of 1024x768x256 colours NI 1.44 MB 3.5" FDD * 1 GB (or larger) HDD 4x IDE CD-ROM * 2 MB VRAM on video accelerator card (prefer ATI Graphics Xpression PCI with Mach 64 chipset) Creative Labs Sound Blaster 16 with speakers 14.4 kbps fax/modem * MS-DOS 6.22 / Windows 3.11; Windows '95 if possible We have not specified a printer, since that would only increase the budget pressure. Please feel free to recommend a colour-capable inkjet printer that offers high value for the money, for our later consideration. Thank you for your time and attention, Mr. Fermaniuk. I look forward to hearing from you. My fax number is (306) 966-6400, and my home phone number is (306) 374-9134. Best regards, David Steele